Williams Sonoma - Cheap gold plating and Customer service

Mark and Graham is a company under the umbrella of Williams Sonoma, a company I thought could be trusted...how wrong I was.I purchased a monogram gold plated necklace that turned out to be junk plating, now showing more silver than gold in less than three months.

I was confident I would be able to resolve it through customer service...wrong again.

Not only to they not get back to you when they say they will, they feed a constant line of false promises.Never again will I shop in any of Williams Sonoma stores or their subsidiaries such as Mark and Graham.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Mark And Graham Monogrammed Necklace
Review category
review #768320

Author wants to be contacted by the company. Learn more

Had an experience with Williams Sonoma? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Williams Sonoma. However, many companies do monitor reviews on our site.

You were reading a complaint about Williams Sonoma.
Filing a new complaint about