Not resolved
0 comments

I placed an order for 4 Christmas mugs on 12/8; a few days later I received one. I called customer service four times over two weeks; each time was different.

The first time they said they would be shipped; the second times was a delay and would ship. The third time I called I canceled the three mugs because too late for Xmas gift. Never did I receive an email from them with any updates. Well guess what, apparently they are shipping them and arriving 1/2/16!

So again I had to call and wait on the phone for 30 minutes to talk to someone and they are going to try to reroute UPS.

I really don't know when I will receive my refund! I asked if there was someone to talk to and file a complaint and guess what that answer was!

What a waste of my time!

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 28, 2015.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like