Wrentham, Massachusetts
Not resolved
Customer service
Product or Service Quality

Bought a custom "Humphrey Bed" for over $3300. Came with bent legs after waiting 8 weeks. Called customer service and it was if I was trying to pull a scam. They keep telling you that someone will call you back but they never do.

After countless hours of waiting on phone with customer service, still not resolved. They like to pass the buck and they don't care if you like it or not because they have your money.

I will never buy from them again!!! The customer service is ridiculous.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of williams sonoma humphrey bed and associated monetary loss in the amount of $3300. Williams Sonoma needs to issue a full refund according to poster's claims.

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