Not resolved

I placed this order on October 30, 2016 and was told I would receive the order in one to two weeks. When I did not receive the order by November I called and the agent said it was going to be sent out Dec 1.

When the order was not received I called today and the agent told me it was not going to be sent out till March 13. This was supposed to be a Christmas gift.

When I asked to cancel the order the agent said it would be a 50/50 chance that I would get a refund. First and foremost that is a unacceptable answer since I paid $500 and was told the order was supposed to be sent out in two weeks.

Company wrote 0 public responses to the review from Dec 05, 2016.
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