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I had NEVER visited one of their stores or their website. Somehow they send me at least five or six spam e-mails a week. All with a different e-mail but all through their company. I have clicked “unsubscribe” seven times and they still send me spam e-mails. I have...
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Anonymous
Steve

I'm receiving this crap as well but cant see any way to contact them and I agree with you that hitting unsubscribe does not work in fact I seem to get even more spam

Anonymous
Anonymous

Terrible company. Getting 20+ spams every week and can not seem to make it stop. I've never purchased anything from them in the past and would not even consider buy from them ...

1.0
I didn't like
  • Communication and poor inventory control
  • Horrific
#1214393
Williams Sonoma - Return Policy Problem
Wife bought a light fixtures from WS. Was told by the agent via phone that product could be returned so we decided to purchase it. When item was received, it didn't fit our new house so we attempted to return it. Sales agent told us it was a final sale item so was not...
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Williams-SonomaSocialTeam
Williams-SonomaSocialTeam
Williams Sonoma Verified Representative

Hello,I am sorry to hear of your experience and have sent you a private message with my contact information. I look forward to hearing from you and helping to get this sorted ...

1.0
Product
#1200235
I wanted to purchase a cutting board, but the WS site would not give the discount offered on the site. I called their 877 number and the CS agent could not get it to take either, but she said she would refund the $32.57 to my AMEX card the next day. I said ok and...
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Williams-SonomaSocialTeam
Williams-SonomaSocialTeam
Williams Sonoma Verified Representative

Hello- Thank you for taking the time out to share your experience, I'm truly sorry to hear it's be a disappointing experience. I'd like to discuss this with you further. Pleas...

1.1
I didn't like
  • Whole experience
#1248398
We bought an instant pot on February 10th for 129 dollars plus tax. It was the 7 in one. We decided to return it because we found one 30 dollars cheaper on amazon. When I went to return it, Susan informed us that our receipt was for the 9 in one not the seven in one,...
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Williams-SonomaSocialTeam
Williams-SonomaSocialTeam
Williams Sonoma Verified Representative

Hello,I am so sorry to hear this and would like to discuss this further. I have sent you a Private Message with my contact details. I look forward to hearing from you.Kind Reg...

#1194648
I purchased an item tonight on the William Sonoma site. on the top of the page in red it said. free shipping for any product over $49. When I got to the final page they added $168 For shipping and handling. When I called to cancel the order immediately afterwords they...
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Williams-SonomaSocialTeam
Williams-SonomaSocialTeam
Williams Sonoma Verified Representative

Hello- I'm truly sorry to hear this happened, and would like to discuss this with your further. Please email your order details and review number to support@williams-sonoma.co...

1.0
#1262183
Got an popup for a one day sale at williams sonoma. I went to their website and found some Christmas linens on sale. I called my sisters and I ordered for all of us. I then called to make sure they still had them in stock and then processed the order. Several days...
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Williams-SonomaSocialTeam
Williams-SonomaSocialTeam
Williams Sonoma Verified Representative

Hi, Thank you so much for reaching out.I am so sorry to hear of this disappointment, and I would be happy to look into this for you. I have just sent you a private message wit...

Anonymous
Anonymous

I agree with your review. Honoring their website offer SHOULD be something an honorable company would do. I'm with you. Taking my money elsewhere. I have made numerous purchas...

1.0
I didn't like
  • Not honoring their prices
#1128983
I received a gift from my mother from William Sonoma that I did not need. After speaking to someone from customer service I was told to return it and then make my order for exchange after. When the refund never arrived I called again, it had been sent to my mother's...
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1.0
#1239381
Placed order 5/2/2018 then tried to call and cancel less than 5 minutes after. 1st call. Customer service told me no problem we can get this cancelled. Nope.... 2nd call. Called again to cancel, was told that we can log into UPS and redirect the package. 100% no...
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1.0
I didn't like
  • Communication
  • Online shopping policy
#1247455
I have purchased 100+ bottles of Williams Sonoma BBQ Sauce, Boulevard Craft Beer Item #: 8166142 over the last year or so .... In early January the item was listed on the Williams Sonoma website at a sale price of $3.99 or $4.99 a bottle (I can't remember and of course...
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1.0
#1237912

Contact Williams Sonoma

Mailing Address:
3250 Van Ness Avenue
San Francisco, CA 94109
Phone:
(877) 812-6235
More
I PLACED AN ORDER ON THE GIFT REGISTRY ON 4/4, IT SAID THE ITEM WAS AVAILAIBLE TO BE SHIPPED AND SHOULD ARRIVE ON 4/10,,I TRACKED THE ORDER ONLY TO FIND OUT IT SHOULD ARRIVE ON THE 19th WHICH GAVE ME A LITTLE HOPE BECAUSE THE WEDDING IS THE 21st, I CALLED CUSTOMER...
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Anonymous
Red

Stop screaming with the all capital letter format. My attempt to read it was painful.

#1233459