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I had NEVER visited one of their stores or their website. Somehow they send me at least five or six spam e-mails a week. All with a different e-mail but all through their company. I have clicked “unsubscribe” seven times and they still send me spam e-mails. I have...
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Anonymous
Steve

I'm receiving this crap as well but cant see any way to contact them and I agree with you that hitting unsubscribe does not work in fact I seem to get even more spam

Anonymous
Anonymous

Terrible company. Getting 20+ spams every week and can not seem to make it stop. I've never purchased anything from them in the past and would not even consider buy from them ...

1.0
I didn't like
  • Horrific
  • Communication and poor inventory control
#1214393
Williams Sonoma - I like what looks like foil in my fiance's cigarette
Williams Sonoma - I like what looks like foil in my fiance's cigarette
Williams Sonoma - I like what looks like foil in my fiance's cigarette
My fiance was smoking a Sonoma menthol short cigarette and by the time he got halfway through the cigarette after saying it tasted funny, he pulled out a long piece of something that looks like foil. This happened at approx. 6:30pm today August 12th, 2018. I took a...
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3.7
Lewistown, Pennsylvania
#1327919
WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. I ordered something online that was available in store and ready for pickup. I called the store to check the status of said item, and customer service told me it wasn't ready for pickup but they had one in store and tried...
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1.0
#1360954
I was looking for pillowcases that went with a sheet set i purchased in spring. I couldn't find them at my local store and everyone were clearly too busy to help. When i arrived at home i found them on their site and they were clearance. I ordered several of them...
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3.2
#1375799
Williams Sonoma - Return Policy Problem
Wife bought a light fixtures from WS. Was told by the agent via phone that product could be returned so we decided to purchase it. When item was received, it didn't fit our new house so we attempted to return it. Sales agent told us it was a final sale item so was not...
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Williams-SonomaSocialTeam
Williams-SonomaSocialTeam
Williams Sonoma Verified Representative

Hello,I am sorry to hear of your experience and have sent you a private message with my contact information. I look forward to hearing from you and helping to get this sorted ...

1.0
Product
#1200235
For the second time I ordered the vaillant cake to be delivered at my door. The first time it was for Christmas et had 2 weeks. Late. This week it was for my daughter birthday. It arrives on time, but all broken... I am going to serve anyway, wanting that people...
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#1360198
I received an email that a grill was on sale and to order quickly. When I clicked it said it was 20% off and free shipping. I tried using the code and it didn’t work. I called customer service. After an hour on the phone the manager said it’s not on sale. I said it was...
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1.0
#1356515
I wanted to purchase a cutting board, but the WS site would not give the discount offered on the site. I called their 877 number and the CS agent could not get it to take either, but she said she would refund the $32.57 to my AMEX card the next day. I said ok and...
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Williams-SonomaSocialTeam
Williams-SonomaSocialTeam
Williams Sonoma Verified Representative

Hello- Thank you for taking the time out to share your experience, I'm truly sorry to hear it's be a disappointing experience. I'd like to discuss this with you further. Pleas...

1.1
I didn't like
  • Whole experience
#1248398
Back in April I placed an order for some lodge skillets. Currently now stating item due in late November which will make it 7 months since I placed my order. I guarantee you item will never arrive. Every month the item shifts a month on when the product is due in....
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1.5
Chadstone, Victoria County
#1341344

Contact Williams Sonoma

Mailing Address:
3250 Van Ness Avenue
San Francisco, California 94109-1012
United States
Phone:
(877) 812-6235
More
Was having problem placing order on line. Called Cust Svc and explained I was getting error message. It wasn't allowing me apply free shipping and discount even though it was eligible. Said number was not valid, I had received an email that day with the promo code, but...
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1.3
I didn't like
  • Being taken advantage of
#1322351