2.7
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Customer service
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I ordered Truffles which are over $100 for 4 oz it was supposed to be a very expensive special gift for someone and with $20 in shipping you expect it to be overnight not the 5 days it is going to take to get here in the Florida heat how fresh is that. Customer service says they are sending it with cold packs!!!!

seriously by the time they get hear they will have melted. The only other time I ordered a food item they screwed that up also do not buy food products from them they have no idea what they are doing.

Product or Service Mentioned: Williams Sonoma Shipping Service.

Reason of review: Problem with delivery.

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