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I ordered a lemon crate (item # 7498256) as a Christmas gift. It took two weeks to ship and the jars arrived all broken.

When I called to complain, they said they had to schedule a pick up for the broken jars. Really?? I'll never order from Williams Sonoma again. They suck!

We will continue to email the status of your order as each item is shipped and delivered. You can always review the status of your order at williams-sonoma.com.

If you ordered multiple items, some items may be shipped separately with no additional shipping charges. Thank you for your order, Williams Sonoma Customer Service 1.877.812.6235

Reason of review: Damaged or defective.

Monetary Loss: $70.

Preferred solution: Let the company propose a solution.

I didn't like: Late and defective shipment.

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