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I ordered items from Williams Sonoma as a Christmas gift on December 13th. I was told the items would be shipped immediately and would arrive in plenty of time for the holidays.

Instead, Williams Sonoma waited 8 days to get my packages to UPS and used a shipping service that does not deliver on holidays. Now I'm being told by UPS I will not get my package until the 29th. When I called Williams Sonoma to see what they could do, they were rude, blamed UPS, and offered no solution to the problem.

This is the last time I will purchase something from Williams Sonoma.

Monetary Loss: $150.

Company wrote 0 public responses to the review from Dec 22, 2008.
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Woburn, Massachusetts, United States #1252573

This was my first time dealing with this company, Williams-Sonoma - and my LAST! They truly are awful - offered no solution or remorse for my situation either!

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