Product: Williams Sonoma Shipping Service Clear all filters (0 of 20 reviews match)
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I am curious to see when my lodge skillet set will actually arrive. I will make sure to post and let you know. My guess is will be close to a year. Should have been a 3 month wait, now looking at 7 month wait however I can guarantee that will blow out. Awful company...
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1.5
Chadstone,Victoria County
Product
Williams Sonoma Shipping Service
#1341344
0n 17 June I ordered 2 Potlatch Seasoning. These were on sale. Delivery date kept on changing after I have placed the order. They did not communicate in and way to let me as the customer about the delay .We are still waiting to receive the order. Delivery date keeps on...
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1.6
Product
Williams Sonoma Shipping Service
I didn't like
  • Timely delivery
#1305621
I purchased an item tonight on the William Sonoma site. on the top of the page in red it said. free shipping for any product over $49. When I got to the final page they added $168 For shipping and handling. When I called to cancel the order immediately afterwords they...
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Williams-SonomaSocialTeam
Williams-SonomaSocialTeam
Williams Sonoma Verified Representative

Hello- I'm truly sorry to hear this happened, and would like to discuss this with your further. Please email your order details and review number to support@williams-sonoma.co...

1.0
Product
Williams Sonoma Shipping Service
#1262183
I PLACED AN ORDER ON THE GIFT REGISTRY ON 4/4, IT SAID THE ITEM WAS AVAILAIBLE TO BE SHIPPED AND SHOULD ARRIVE ON 4/10,,I TRACKED THE ORDER ONLY TO FIND OUT IT SHOULD ARRIVE ON THE 19th WHICH GAVE ME A LITTLE HOPE BECAUSE THE WEDDING IS THE 21st, I CALLED CUSTOMER...
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Anonymous
Red

Stop screaming with the all capital letter format. My attempt to read it was painful.

Product
Williams Sonoma Shipping Service
#1233459
Purchased a spice rack in mid February and it warned me that it was back ordered, but it had an ETA at the end of the month. Now I get zero notifications that it has been pushed back further, the only way to find that out is to login to my account and check the status....
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1.3
Product
Williams Sonoma Shipping Service
I didn't like
  • Not receiving package
  • Delivery
  • Lack of care about resolving the issue they caused
#1209593
this is the 3rd Christmas in a row I have had a difficult time with Williams Sonoma online ordering. First year, trepidation over ordered gifts not being received, too confusing to go into. Second year, product ordered came totally broken, bottles empty - only to be...
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Product
Williams Sonoma Shipping Service
#1147818
Placed order on Dec 1 for gift giving purposes for the obvious December holiday.Items were noted as "In Stock & Ready to Ship" at the point of pushing the button to conclude purchase. Order confirmation sttated delivery expected between Dec 6-Dec 8. Checked order...
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2.5
Product
Williams Sonoma Shipping Service
#1146130
I purchased a birthday gift for someone at William Sonoma Online with a delivery date of 11/22, it never arrived.I called them today to follow up and found out that they were out of the item when I placed my order but their inventory was wrong. They never contacted me...
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Anonymous
yan L

I had same experience. Nobody answer the phones, no supervisor, no call back.

1.0
Product
Williams Sonoma Shipping Service
I liked
  • Customer service person on the phone when i complained
I didn't like
  • Communication and poor inventory control
#1136446
When I placed the order on a Sunday morning, Williams Sonoma said the Instant Pot would ship the following day for delivery on Wednesday vis 3-day shipping. Although I received an order confirmation and a phone call to confirm, I never received tracking information....
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1.8
Product
Williams Sonoma Shipping Service
#1135936

Top Rated Products in Shipping Services Category

Purchased online items on sale and received order notification and order number.Never received any further communication. The week I needed the items...I checked my order and found out the items were CANCELED. Called customer service and was less than impressed 1. ZERO...
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1.0
Product
Williams Sonoma Shipping Service
I didn't like
  • Not honoring their prices
#1134761